By Ben Worthy and Cat Morgan ( Birkbeck, University of London)
One of the central dilemmas of democracy stems from the information gap between voters and those they elect. After politicians are elected, a yawning knowledge gap opens up between the seemingly all-knowing elector and the only occasionally interested or rarely watchful constituents. Of all the information gaps across democracies, this is perhaps the most fundamental, the most fragile – and the most fraught with complications.
This gap can be both profound and dangerous for democracy. The information asymmetry can mean that once elected, representatives could easily engage in hidden behaviour that runs contrary to what their voters want. As Strom argues, this includes voting against their constituents’ wishes, using their position to make money, or simply not doing their job very well. As we’ve seen from the Brexit votes and, more recently, the lobbying smash and burn U-turn around Owen Patterson, this is not some abstract possibility.
So how can we stop legislators ‘deviating, rent seeking or shirking’? One way is to simply provide more information or data to voters. Transparency advocates argue that this can have two separate effects. There’s the concrete impact of exposing individual legislator’s behaviour when it’s out of line or out of order. Then there’s a broader effect through ‘anticipated reactions’, meaning that the mere possibility of being watched makes misbehaviour less likely.
Yet, with these solutions come with a warning. The hoped-for effects hinge, crucially, on if politicians perceive themselves to be watched. It also assumes what watching will then do. Being watched should, in theory, make us behave better, but it can also just make us better at hiding, or even throw the spotlight into the wrong place.
Watching Parliament in 2021
Our Leverhulme Trust funded study has looked at who is watching Westminster. Over the last decade, there are certainly many new ways to do so. Since 2005, a host of new formal and informal ‘political observatories’ or Parliamentary Monitoring Organisations which aim to put ‘politicians permanently on their toes’. A family of political theory label this ‘monitory’ or ‘counter democracy’ and hope it creates permanent accountability and even ‘humility’ among those under observation.
In the UK, there is now an ecosystem of ever-expanding tools and sources. You can see data direct from Parliament itself detailing attendance, voting and activity. There’s also a growing number of third parties providing monitoring, most famously TheyWorkForYou, providing individuals MPs’ voting and activities, and Public Whip, collecting rebellion data. If the data isn’t there you can ask for it via an FOI, as someone did about Owen Paterson long ago.
Beyond this, there’s a shifting landscape of searchable digital platforms of MPs’ expenses data, Register of Interests declarations and sites watching everything from Climate Change voting records, which MP earned the highest additional income 2017-2019 (clue-he’s Prime Minister) to the changes made to MPs’ Wikipedia pages. The data is certainly there, but is it having an effect?
Who is watching?
For data to have an effect, it needs to be used. Analysis of TheyWorkForYou.com found users to be a mixture of the engaged public, private companies, NGOs, and the media, with most users already engaged or interested in politics. Outside of these usual suspects academics are significant data users, creating detailed analyses of which MPs blocked Brexit.
Another interesting group of users are MPs themselves and their staff. TWFY cite 2% of all users as coming within the Parliamentary estate. Their use of data seems to be a mixture of research on others, self-defence of their own records, and championing their reputation. Labour MP Madeline Moon used the data to defend her work:
TheyWorkForYou says that I have above-average commitments in terms of debates, I ask above-average numbers of questions and I have an above-average response to my electorate when I have letters, although I admit that it also indicates that my voting record is lower than some (HC Deb, 26 September 2019, c958)
Not only the users but the uses are varied, and data are deployed in a seemingly infinite variety of ways. They are deployed heuristically to understand MPs’ voting positions, or inferentially, around lobbying or donations. Aggregated data easily becomes a metric to measure, compare and create yardsticks for what constitutes a ‘good’ or ‘bad’ MP, giving the illusion of objectivity and measurability.
Once gotten by these groups, data are then picked up or developed by the media, campaigners as well as across social media. After the controversial Owen Paterson ‘standards’ vote data was quickly found on how many of those supporting Paterson had an outside income or were themselves under investigation. The public may become caught up when data is used to drive a narrative, when it is part of a wider campaign or when they purposely or accidentally see a tweet or an article. What happens next can be unexpected. A lot of monitoring fizzles into an angry wave but not always. In 2013, The Sun used voting record data to create a list of the country’s ‘laziest MPs’ featuring Lucy Powell, who quickly pointed out she was on maternity leave. Not only was the article withdrawn, but the controversy helped the push for proxy voting in 2019.
What impact is it having?
MPs do feel they are ‘being watched’ and behave according, albeit to very different degrees. The exact impact is highly dependent on the individual, with MPs in safe or unsafe seats likely to behave very differently. It is also dependent on the data itself, as most voting behaviour can (perhaps) be justified in a way that expenses largesse cannot.
Monitoring and watching have most frequently led to accountability. MPs put out more explanations and justifications in Hansard, on Twitter or in the local press – some of which are anticipated (“how will your MP vote”). In 2020, Conservative MPs voting against the government’s Covid-19 lockdown measures and tier system took to Twitter to explain their decisions – both before and after key votes.
In terms of any ‘anticipated effect’, there is evidence of some behaviour change when MPs are under scrutiny, with a reluctance to claim expenses (especially by women MPs) in the Commons.
Beyond the individual data can be used to rank or compare and can become a benchmark, and a basis for a moral judgement. There is evidence that monitoring, as with monitoring data elsewhere, compels members to ‘raise their reputational game’ and to be ‘be seen doing it’ (Mau 2019, 163).
While this can drive ‘better’ behaviour, can it also lead to gaming? Nick De Bois, an MP with a very slim majority, pointed out in his memoirs that MPs can speak in debates
Sometimes…so you can enlighten constituents on your position on any given issue. Either that, or because it’s not a good thing to have against your name ‘Below-average number of speeches in the House of Commons’ on that pesky ‘They Work for You’ website, which relentlessly measures how active you are in the chamber.
But MPs do not feel they are being watched fairly. They seem to feel that monitoring is skewed or biased. 30 Conservative MPs published an open letter to the Guardian in 2019 complained about being misrepresented on their climate change records and a full 50 complained in a letter to the Head of mySociety in 2021 about the same thing.
Nor are they being watched evenly. Certain MPs are watched more than others, and there are skews and biases. Moreover, the data only highlights some areas, such as voting or expenses, leaving constituency work or lobbying in darkness.
Are politicians behaving better?
More data does make for some better behaviour. Overall, it increases accountability, justification, and explanation – as well as representation. MPs are explaining more and even folding data into their representative performance. It has also created behavioural change and driven measurement rankings, which itself has an anticipatory effect – no MP wants to be on this sort of list.
Monitoring has a self-perpetuating momentum, and data about MPs staff, familial employees or meetings has shifted the boundaries of what is known about legislators and for what they are accountable. It has opened new areas intentionally or by accident. An MP in 2021 must be aware of their voting record, their attendance and expenses in a way they would not have been in decades past.
However, Parliament is a political place, so it’s no surprise that data equals political conflict. Data is used by groups against individuals, groups, and the institution for political and partisan reasons. This then provokes, in turn, explanation, resistance and further conflict. Data can sometimes close the gap between voters and legislator, but it can make for more conflict and controversy as it does so.