This blog draws on the author’s time in a POST Fellowship at the UK Parliament. See the full report here: https://hass-cornwall.exeter.ac.uk/research/voice-participation-governance/hoc-work-environments/
Over the past couple of years, I have been exploring disability inclusion practices for Members of the UK House of Commons as a Parliamentary Academic Fellow with the Centre of Excellence for Procedural Practice of the House of Commons. Working from within the institution, I have examined written rules and guidelines on accessibility, observed these practices in real life, and interviewed members of the House and MPs staff, as well as several Members and peers. The aim of this research is to understand how accessible the House of Commons is to disabled Members, and what adjustments have been made – and could be made – to improve working environment for disabled politicians, i.e., having physical or mental health impairment which has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities.
The importance of disability inclusion and better descriptive representation has increased substantially with the growing presence and visibility of disability in British society in recent years. Among the population, almost one in four (24%) or 16 million Britons report being disabled, including experiencing mobility issues, low stamina, breathing difficulties, fatigue, and increasingly, reporting symptoms of depression, anxiety or stress. By contrast, only 8 MPs (or 1.2%) declared having a disability in the 2019-2024 Parliament, with the number increasing to 12 MPs (just under 2%) after the 2024 General Election. This discrepancy – although there is significant under-reporting of disability among Members – presents a challenge for the efforts to normalise disability in public life and counter ableist stereotypes, including among voters (though there are encouraging developments) and political parties. Equally, it hinders effective substantive representation of interests of disabled Britons based on first-hand experiences of disability, potentially feeding into their – already – low satisfaction with political institutions and trust in them.
By examining accessibility provisions and practices that facilitate work of disabled Members, this study addresses the demand side of parliamentary under-representation of disabled people and reflects on disability inclusion of disabled politicians elected to the House of Commons – a unique workplace environment. That is because Members of Parliament are not employees but elected office holders and are therefore excluded from the provisions of the Equality Act 2010; likewise, The House of Commons is not a ‘public authority’ for purposes of the Act. While these legal exclusions exist, in practice, the authorities of both Houses of Parliament act as if the legislation applies[1], reasonable adjustments for disabled Members are made routinely upon request.
This resonates with a special constitutional status of MPs, whose work no one should dictate or constrain[2] as they are accountable to their electorate. Their parliamentary parties, more experienced Members, and the House staff facilitate their work by explaining what opportunities this job presents but they do not define expectations meaning that Members are independent in choosing their priorities and activities as MPs. The unpredictability of the role can be challenging for some disabled Members, as management of disabilities often relies on establishing daily routines[3]. However, it can be beneficial for others, as differently from 9-to-5 jobs, MPs’ schedules can be adapted to accommodate their medical needs[4].
This unique institutional environment, the nature of the role of an MP and often conflicting needs stemming from different disabilities[5] steer the House away from a ‘catch-all’, systematic approach to making disability-relating adjustments for Members and favours ad hoc, individual solutions that result in a complex patchwork of remedial measures aiming to improve work environments for disabled MPs. This approach stands out when considering adjustments to procedural norms and practices that concern Members of the House specifically, while unicameral and bicameral services provided for all passholders (including the House and parliamentary staff, peers, MPs and their staff) are more comprehensive. The latter stem from a strong institutional commitment to improving accessibility (e.g., the House’s Inclusion and Diversity Strategy) and the ongoing efforts to enhance working conditions of House and MPs’ staff (e.g., consolidation of the House services[6], the Speaker’s Conference on the employment conditions of Members’ staff), including as part of the Restoration and Renewal Programme (R&R). There are several examples of good practice with regards to disability inclusion in the House of Commons (and the UK Parliament), namely a good range of support services provided at the unicameral and bicameral levels, as well as by external stakeholders such as the Independent Parliamentary Standards Authority – with support from informal and partisan networks, i.e., ParliAble and political parties, respectively.
In addition to this comprehensive and well-resourced provision, there have been improvements to physical access and infrastructure of the debating Chambers and of the House of Commons Committees – with an overall goal of making working environment more inclusive and enabling full participation of disabled parliamentarians. That said, several challenges remain.
Firstly, while communication about services has improved, a lack of awareness of available health and wellbeing services, particularly with regards to early intervention, remains, and valuable peer networks and targeted support (e.g., from the Workplace Adjustments Manager) especially by Members can be underused, which resonates with MPs’ heightened concerns over public image and anonymity. Members with less visible disabilities such as dyslexia and dyspraxia may be particularly likely to struggle through on their own, while they would benefit from appropriate targeted support (e.g., specialised software, documents in a different format) put in place early.[7] There is also scope to strengthen triangulation of support and the multi-agency approach to identifying and delivering individual disability support on and off the estate with input from the Members’ Services, the PDS and their network of accessibility champions, the IPSA, and political parties (while adhering to GDPR and data protection regulations).
While improving accessibility is one of the priorities of the R&R programme, there is limited accessibility in parts of the estate, as pointed out by interviewees and campaigners. This has a knock-on effect for Members trying to get to debating Chambers and around buildings[8] and leads to their disproportionate dependence on assisting staff[9]. Challenges for physical accessibility, including to debating Chambers, necessitate Members to have permanent assistance, which increases their visibility as disabled politicians often making them reluctant to request it[10]. Even aids as basic as infrared hearing loops (a device worn on a lanyard around one’s neck to amplify sound) are under-used by Members who do not want to display such a visible marker of disability[11], which may open them for attack or mockery from other Members. While such instances were condemned by the House,[12] they did happen and may make other disabled Members wary of visibility.
Equally, Members’ assessments of how procedurally accessible for disabled Members the House of Commons is are mixed. Some point out that they are ‘incredibly hostile and quite frankly, ableist’ and ‘on occasion [prevent them] from representing … constituents’. Others – while disagreeing with certain practices (e.g., bobbing, conduct during PMQs, lack of allocated or reserved sitting) – pointed out that there is much good will in the House (and among the Speaker and his Deputies), once their attention is engaged.[13] In particular, ad-hoc, case-by-case adjustments to etiquette and courtesies observed in the Chambers are made frequently upon request and with support from the Speaker (or of the Deputy Speaker in Westminster Hall). This does not require a collective buy-in of the House or a cost-benefit analysis that would accompany a more systematic, far-reaching adjustments (e.g., reflected in Standing Orders and affecting the workings of the House). It also reflects the need to consider each adjustment within the context of other adjustments and needs of Members.
Overall, there is a sense that the House of Commons wants to be inclusive and accessible to disabled Members, but it is a busy place where partisanship trumps collegiality, and it is very difficult to organise.[14] Additionally, disability-related concerns – in addition to being complex and not sometimes in conflict with each other – are often outweighed by considerations of institutional efficiency and effectiveness and trade-offs with required resources and associated costs, as shown by discussions of retaining elements of remote participation and the R&R programme.[15] Considering the small number of visibly disabled Members and Members who self-identify as disabled, the House mostly adapts existing systems on a case-by-case basis (on demand) rather than designs a comprehensive system.[16] For example, there is a provision for individual adjustments in the debating Chambers in Erskine May 21.6. This reinforces the need for individual Members to adapt to the ways of the House, not the other way around.[17]
The pace of institutional change and adaptation – especially if it aims to be sustainable and lasting – is slow. Development of unicameral and bicameral services, semi-formal workplace networks and a multi-agency approach to supporting disabled politicians, as well as improvements to accessibility in some parts of the parliamentary estate are examples of good practice and a significant step forward for the institution. Likewise, technical solutions and aids provided by parliamentary services and the IPSA improve daily lives and work of disabled Members significantly. However, these successes are more modest when it comes to adjusting procedural norms and practices that rely heavily on consensus within the House that in turn requires cross-party collaboration and a more collegiate and less adversarial culture of interactions between Members from the opposite sides of the aisle.
[1] Interview 35, 11 August 2023
[2] Interview 27, 15 December 2022; Interview 19, 16 March 2023; Interview 21, 31 March 2023
[3] Interviewed by Ekaterina Kolpinskaya on 19 May 2023; Interview 10, 16 August 2023; Interview 14, 24 April 2023
[4] Interview 21, 31 March 2023; Interview 7, 24 May 2023
[5] E.g., low light is beneficial for those with ADHD but challenging for visually impaired Members.
[6] Interview 20, 03 February 2023
[7] Interview 40, 13 April 2023
[8] Interview 1, 13 July 2023; Interview 18, 17 July 2023; Interview 16, 24 May 2023
[9] Interview 1, 13 July 2023
[10] Interview 1, 13 July 2023
[11] Interview 34, 06 June 2023
[12] Interview 7, 24 May 2023
[13] Interview 14, 24 April 2023
[14] Interview 13, 24 April 2023
[15] Interview 3, 02 March 2023; Interview 27, 15 December 2022
[16] Interview 5, 03 July 2023
[17] Interview 7, 24 May 2023
About the author
Dr Ekaterina Kolpinskaya is a Senior Lecturer in British Politics at the University of Exeter.